Q: Are you a manufacturer or trading company?

A: Actually, we are a trading company, but we have our own factory. the most importent thing is we are professional at this industry, we can help you save your time and find more cost-effective goods for you.

 

Q: How is the quality and how about the warranty?

A: One years warranty except wearing parts. and we have unique 3 steps tests, including motor test, pump test and overall unit test to guarantee quality.

 

Q: Wonder if you accept small orders? 

A: Do not worry. Feel free to contact us. To get more orders and give our clients more convenience, we accept small orders.

 

Q:Can you do OEM brand or order?

A: Sure, we can make both plate and package of your brand, and it's much better if you can provide design for them.

 

Q:Can I make different voltage and frequency?

A:Of course, we can do 50hz/60hz, and the voltage can be customized according to the requirements of each national grid.

 

Q: Do you have any certifications?

A:Yes, CE & ISO9001 can be provided, if customer need special certification for custom clearance, we can also provide.

 

Q:How long is the delivery time of the order?

A:It depends on product and order quantity. Usually, the sample can be sent to the customer within 10~15 days. Batch orders can be shipped within 40 days after receiving the original L/C or TT deposit.

 

Q: Can you send products to my country? 

A: Sure, we can. If you do not have your ship forwarder, we can help you.

 

Q: When can I get the quotation?

A: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we can consider your inquiry a priority.

 

Q: How can I get some samples?

A: Samples can be provided. The buyer should bear the sample cost and shipping cost. If you place a bulk order, the sample cost can be deducted.

 

Q:Where is your factory located?

A: Our factory is located in Zeguo Town, Taizhou City, Zhejiang Province China. Taizhou city is close to Ningbo Port.